Privacy Policy

Last updated: 2026-02-24

This notice sets out how Arctic Casino gathers, handles, and safeguards the information connected to your account. It also describes the choices you hold over that information.

Information we collect

When you register and play, Arctic Casino records details such as your name, contact address, date of birth, and the payment identifiers needed to move funds.

We also capture activity generated during use, including login timestamps, device and browser characteristics, gameplay history, and messages exchanged with our support team.

Certain documents may be requested to confirm your identity and source of funds, as required by our licensing and anti-money-laundering duties.

Purposes and legal grounds

Your information allows us to run your account, process deposits and payouts, deliver customer assistance, and keep the platform secure against fraud and abuse.

Where the law permits, aggregated and de-identified statistics help us understand how features perform and where the service can be improved.

Promotional emails and offers are sent only with your agreement, and that agreement can be withdrawn at any moment without affecting your ability to play.

Sharing and safeguards

We disclose data only to vetted partners who help us operate, such as payment processors, verification providers, and game studios, each bound by confidentiality obligations.

Regulators and law-enforcement bodies may receive information when a valid legal request compels it, particularly under Malta Gaming Authority oversight.

Storage duration and your rights

Records are held only as long as our regulatory, financial, and security responsibilities demand, after which they are securely erased or anonymised.

You may ask Arctic Casino to show, correct, export, or delete the information we hold about you, subject to a check that confirms the request genuinely comes from you.

This document is a plain-language overview. Your enforceable rights depend on applicable data-protection law, the terms of Malta Gaming Authority licence MGA/B2C/748/2019, and the records we are obliged to keep.