Terms and Conditions
These terms govern the relationship between you and Arctic Casino, operated under Malta Gaming Authority licence MGA/B2C/748/2019. By registering or placing a wager you accept the conditions described below.
These terms govern the relationship between you and Arctic Casino, operated under Malta Gaming Authority licence MGA/B2C/748/2019. By registering or placing a wager you accept the conditions described below.
- Opening and holding an account
You may register only if you are of legal gambling age in your country of residence and are not barred from online gaming by any local restriction.
Each person is entitled to a single Arctic Casino account, held in their own true name, and passing login details to anyone else is prohibited.
You are responsible for keeping your credentials confidential and for every action carried out under your login, so please contact us at once if you suspect misuse.
- Deposits, withdrawals, and verification
Funds must originate from a payment method registered in your own name, and Arctic Casino reserves the right to request proof of ownership at any time.
Before a first withdrawal is released we complete identity and source-of-funds checks in line with our licensing duties, which may cause a short processing delay.
Balances are held for gaming purposes; the account is not a bank facility and may not be used to transfer money between third parties.
- Bonuses and promotional play
Every Arctic Casino promotion carries its own rules covering qualifying deposits, wagering multiples, eligible games, and expiry windows, all of which form part of these terms.
Attempting to exploit an offer through duplicate accounts, collusion, or irregular betting patterns will lead to forfeiture of the bonus and any winnings derived from it.
- Availability, disputes, and governing law
Access to the platform may occasionally be interrupted for maintenance, security measures, or where legal restrictions apply in a particular territory.
Should a disagreement arise, our complaints procedure sets out clear escalation steps and response times; unresolved matters may be referred to the Malta Gaming Authority.
Where to get support
- Arctic Casino help centre and official support email listed on the contact page
- Malta Gaming Authority as the licensing regulator and complaint escalation body
This page is a plain-language overview of the Arctic Casino agreement. Where any conflict arises, the full legal terms and the conditions of MGA licence MGA/B2C/748/2019 shall prevail.